Help Desk Services

IT Support Services

We provide reliable, remote IT services for our website clients, so small problems don’t turn into big ones.

Remote IT Help, When and Where You Need It

We support the essential tech services connected to your website, without the hassle of managing it all yourself. From email configuration to domain troubleshooting, our remote IT services are designed for small business owners who need quick, dependable answers.

Email Support

Email account setup, migration, configuration, forwarding, and deliverability for domains connected to your website.

Domain Support

Assistance with domain registration, DNS records, domain transfers, SSL issues, and third-party domain provider setups.

Remote Help Desk

We offer one-on-one remote support to help troubleshoot common technical issues on your device or platform.

Hands typing on laptop with digital security overlay representing remote IT services.

Remote Help Desk You Can Count On

Get fast, secure support from a real person. Whether it’s DNS records, email forwarding, or a confusing error message—we’ll guide you through it or take care of it via remote session.

Clear, Human Support for Everyday Tech Problems

At OC Websites, we give you a team you can reach when things stop working. We provide clear, efficient support, without the jargon or long wait times.

Friendly IT technician providing virtual support via video call.

Frequently Asked Questions

We are always happy to help, if you can’t find the information you are looking for please don’t hesitate to reach out to us!

Yes, we currently offer IT support only to businesses we host or build websites for. This ensures we’re familiar with your systems and can provide faster, more accurate support.

Yes. We regularly assist with setup, troubleshooting, and configuration for services like Gmail, Google Workspace, Outlook, and Microsoft 365.

Call our Irvine office or send us a message. For urgent issues, we’ll prioritize your request and schedule remote assistance as soon as possible.

No. All of our IT services are handled remotely. That allows us to support clients efficiently, wherever they’re located.

Absolutely. We’ll help manage the process, update DNS records, and make sure your services remain uninterrupted.