3 Common Website Problems That Frustrate Small Business Owners

Frustrated small business owner sitting at a desk with a laptop, facing website issues,

Does your website feel like a never-ending headache? You’re not alone. At OC Websites, at least half of the business owners who come to us for a new site share the same three frustrations.

1. My Web Designer is Missing

Your site looked great at launch. But now you need help—and your web designer is nowhere to be found. Emails go unanswered, calls ignored.

What’s really happening:

  • The site was built by a solo designer, a friend of a friend, or a low-cost overseas team
  • There was no plan for updates or ongoing support
  • Access to key logins, files, or documentation was never provided

This often happens when a site was built fast and cheap. Learn why those websites rarely save money in the long run.

2. My Website Constantly Breaks

One day it works, the next it throws errors or stops sending form submissions. You’re not changing anything—it just falls apart.

What’s really happening:

  • Too many plugins or custom code added as workarounds instead of real solutions
  • Off-the-shelf templates that aren’t maintained properly
  • No monitoring or maintenance in place to catch problems early

3. It Looks Cool, But It Doesn’t Work

Your website looks stylish—but it’s slow, hard to update, and doesn’t help your business grow.

What’s really happening:

  • Developed by a designer, not a team with coding expertise
  • Trendy templates and visual effects that look cool but confuse visitors
  • Sites are built for style, not performance or lead generation

Protect Your Website Investment

These three frustrations usually come down to one of three reasons:

If any of these sound familiar, you’re not stuck with them. Let us show you how the right foundation, design approach, and support plan make all the difference.

Contact our team today and get a website that works for you—not against you.